Position Overview & Specifications

FULL TIME - Shift Working (relief) £23,709 - £25,982 pro rata per annum (AFC band 4)

Exciting opportunities have arisen for full time dispatchers within our North (King Duncan House) Ambulance Control Center.

The North ACC covers an extensive operational area including both high population and remote and rural areas. The role of the ACC dispatcher is demanding and the ability to work as part of a dedicated team is essential to provide 24hr Accident and Emergency cover to the public.

The candidate must be able to demonstrate clear evidence of accuracy and compliance with system protocols and SOPs, demonstrate an ability to work effectively under pressure and with minimal supervision. The successful applicant must be able to dispatch Ambulances to emergency/urgent calls, ensuring optimum use of resources in accordance with Service quality standards and deployment strategies.

There will be a 2-week training period for this role, and you will thereafter work within the Ambulance Control Centre.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.