Position Overview & Specifications

Job Purpose:

To be passionate about grooming and deliver the highest standards in grooming. Excellent customer service & communication skills to assist with driving sales in salon.

Key Responsibilities

  • Assist in the day-to day running of the salon; all preparatory work and relevant administration
  • Active role with hands-on dogs; including but not limited to bathing, drying and nail clipping
  • Maintain exceptional Salon Store Standards across all customer facing and ‘back of house’ areas
  • Have an active input into salon KPI’s and objectives including providing excellent customer service
  • Take part in all training activities to develop grooming and wider salon skills
  • Assist in Retail to deliver exceptional customer service when demand allows
  • Ensure personal compliance with all company policies and procedures
  • Ensure all Health & Safety compliance is up to date within the store legislation

Personal Competencies

  • Be willing to learn and develop a sound knowledge and grooming ability across a wide range of breeds
  • Is positive, supportive and flexible team player
  • Brings high levels of energy and commitment to the business
  • Has a hands-on approach and a can-do attitude
  • Good time management