Account Manager - Home Based - Scotland

• The role is accountable for achieving a target forecast aligned to the defined sales region, this will be achieved through business retention, organic growth, and new business wins with special attention on:
  • Growth in Market Share
  • Presenting and specifying Dräger products and services to existing customers
  • Preparing action plans to monitor and prioritise
  • Create propositions for customers based upon value rather than cost
  • Follow-up on leads (coming from e.g. trade shows) marketing publications
  • Ensure that the sales and profit targets are achieved
• Efficiency
  • Ensure efficient territory planning
• Pricing / Customer Profitability
  • Ensure the profitability of every customer
  • Ensure that discounts are within agreed limits
• Customer Management
  • Monitor and prioritise upcoming tenders
  • Coordinate internal Drager teams of expertise in a number of disciplines to address the customer’s needs and issues
• • Maintain and build relationships with existing and potential customers at all levels of the organisation
  • Develop plans to increase intimacy with key customers and arrange visits by appropriate Drager personnel
  • Identify and resolve (potential) conflicts with customers
  • Prepare presentations, proposals, and sales contracts for customers
  • Where necessary ensure the involvement of / coordination with Sales Management, Product Specialists, Dräger Service, Internal Sales, etc.
  • Present the Dräger core values in front of customers
  • Sales Processes – ensure compliance with relevant sales processes and KPIs as defined by the Sales Manager / Sales Director
  • Customer Relationship Management
    • Completion of CRM system to include;
    • Diary planning and call recording
    • Quotation follow up
    • Opportunity Management
    • Data Management
• Sales Processes – ensure compliance with relevant sales processes and KPIs as defined by the Sales Manager / Sales Director
• Customer Relationship Management
  • Completion of CRM system to include;
  • Diary planning and call recording
  • Quotation follow up
  • Opportunity Management
  • Data Management
• The tasks and responsibilities above are typical of the duties the postholder will be expected to perform. It is not necessarily exhaustive and other duties of a similar nature and level may be required from time to time.

Degree educated preferably in a technical discipline, combined with sound commercial skills

• 27 days holiday plus bank holidays, with option to purchase up to 3 additional days
• Company car or monthly car payment allowance
• Discounted critical illness cover, dental cover and partner life assurance
• Healthcare cash plan
• Discounted shopping & leisure vouchers
• MyClub Nissan car scheme
• Cycle to Work
• Gym membership discounts – up to 25%
• Charity Giving scheme

From hospitals to fire departments to industrial customers, people around the world rely on our products: cutting-edge technology that combines real engineering with the digital future. With over 130 years of experience, passion and the bold ideas of more than 15,000 employees, we are committed to turning technology into ›technology for life‹.