Position Overview & Specifications

The Crowne Plaza & Holiday Inn Express Hotel at London Heathrow Terminal 4 is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees.


Receptionist £20800.00 gross per annum

We treat our people like family and our guest like royalty!

We are looking for a Receptionist who will represent our brand by delivering and exceeding our guest expectations.

What we are looking for:

  • Previous experience as a Receptionist in a hotel would be beneficial but not essential
  • You will be obsessed about brand standards, with real passion for hospitality
  • You will have the ability to remain calm during difficult situations, in a very busy environment
  • You are a motivated and hardworking individual, a team player that always lead by example with a personal high standard presentation


What do we offer:

Our Receptionist receive some excellent Company benefits:

  • A very competitive salary
  • 28 days paid holiday with an extra 5 days, following 5 years’ service
  • Discounted hotel room rates across our hotels, for you and friends and family
  • Fantastic Training and Development opportunities
  • Uniform and Complimentary Dry Cleaning
  • Free Meals on shift
  • Pension cover
  • Unrivalled Career Progression prospects


Apply now to be our new Receptionist!