Transport Supervisor

Diverse disciplines. Varied challenges. One unique opportunity. X2 TRANSPORT SUPERVISORS Salary: £28,000 - £32,000 per annum Reports to: Transport Manager Department: Trading Contract: Permanent. We have two roles available; one role will be responsible for transport operations in the Southern half of the UK, and another will be responsible for the Northern half of the UK including Scotland. Hours: Full time 37.5 hours per week Location: Home-based. Please indicate which region of the UK you live in your application. Ideally the successful candidates would live within the half of the UK they will be responsible for. Closing date: Monday 19 June 2023 23:55 This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone determined, someone like you. As the sector-leading charity retailer, and following a review of our operational stock management, fulfilment, and distribution we are entering an exciting new core infrastructural change with the introduction of Regional Distribution Centres (RDCs) to our portfolio of shops and superstores. In Team Trading, we’re ambitious and ready for growth. These changes will ultimately drive forward our profitability as the sector-leading charity retailer and improve our contribution towards our mission of beating cancer. Our RDCs will provide an opportunity for us to process, store and distribute stock across our network, while also providing an extension to our Marketplace and e-commerce activity. Part of this change will include the introduction of a new centralised driver management team to provide specialist support for our drivers and deliver investment in new fleet management software. We are looking for two experienced Transport Supervisors to assist with the day to day running of Cancer Research UK’s busy retail driver team. This will involve supporting the delivery of a high standard of service to our shops, superstores, warehouses, supporters, and corporate partners. One role will be responsible for transport operations in the Southern half of the UK, and another will be responsible for the Northern half of the UK including Scotland. Together the two supervisors will be working alongside 50+ busy drivers all over the UK, so we are looking for candidates who have extensive experience working with drivers, understanding them and are able to support them to achieve their potential. You will also be confident in supporting the management of the driver’s productivity, annual leave and monitoring sickness and absenteeism. We are looking for someone who wants to a build a diverse team which works together well, ensuring everyone is engaged and motivated, creating a culture of ownership and high performance. What will I be doing?

• Working closely with the Transport Manager utilising matrix management principles to assist in the management of the retail core and superstore drivers and vans
• Day to day point of contact for driver assistance and queries; providing operational support and resolving problems in a timely way whilst working closely with the Transport route coordinator
• Contributing to the planning, development, and organisation of the new transport team
• Plan and deliver regular meetings with driver teams, linking to field meetings where appropriate
• Liaise with internal key stakeholders to resolve any issues with deliveries or collections, working closely with the transport route coordinator to mitigate loss of high service levels
• Ensure drivers are effectively using driver supporting and route software, e.g. telematics, completing driver training when required; support the Transport Route coordinator with data analysis and recommending operational efficiencies
• Regularly audit stock management routes with drivers to achieve safe and efficient deliveries/collections and make recommendations for improvements to the transport team
• Develop and deliver regular reporting on driver performance and meeting SLAs
• Manage on road issues supporting the Transport and Fleet manager in the investigation of driver incident reports as required
• Help to organise service and maintenance of vehicles in line with legal requirements, inclusive of forward planning with the Transport route coordinator for any van downtime
• Ensure all driver training requirements are met and regularly reviewed in line with the Driver’s Handbook, H&S and safeguarding policy
• Ensure all vehicles and drivers conform to relevant Road Traffic legislation; monitoring driver vehicle checks alongside the H&S team
• Carry out license checks of current and new drivers as required as part of Fleet policies

What skills will I need?

• Previous experience in transport supervisor role or similar with strong focus on health and safety with ability to motivate team
• Understanding of transport legislation and best practice
• Strong organisation skills
• Excellent communication skills (written and verbal), including basic PC skills – Microsoft Outlook, Word, Excel, and PowerPoint.
• Self-motivated, self-sufficient, problem solving.
• Effective decision maker with the ability to work under pressure
• Proven ability in supporting & motivating a team of drivers to produce excellent service to the retail network
• Transport industry knowledge including the use of telematics to understand driver behaviour and to maximise productivity
• A full driving licence and flexibility to travel for meetings/training/site visits is essential

For the full job description and more information about working with us please contact harriet.jordison@cancer.org.uk What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that’s impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies, and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don’t forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk. . There’s a place for everyone at Cancer Research UK. Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We're committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented, and believe that a diverse workforce will help us to beat cancer sooner. If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you. We don’t expect everyone to meet all of the criteria listed. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen by emailing us at recruitment@cancer.org.uk. Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.