Position Overview & Specifications

Would you like to join the Front of House team at the Russell-Cotes Art Gallery & Museum?

The Front of House team run the public facing side of the museum on a daily basis, taking responsibility for customer care, cleaning and security. We are a busy, friendly team. We combine practical skills with our interest in providing excellent experiences for our visitors and our love of working in an historic house.

You will welcome visitors, process admission, sell shop items, as well as clean behind the scenes and in the museum. You will be adaptable, and happy to balance the physical task of cleaning with great customer service skills.

We are open six days a week, and the Front of House team works shifts to cover each day. This is a casual role, with no guarantee of hours, but we would anticipate approximately 10-15 hours per week to start with including Sundays. Availability of hours will fluctuate throughout the year.

This role is all about creating exceptional, unforgettable experiences for every one of our visitors – it can be a busy and physical job, but a very rewarding one.