Position Overview & Specifications

Reception Manager

Location

Stepps

Department:

Management & Department Heads

Job type:

Permanent

Salary:

Β£11.30

Job ref:

009706

Published:

20 days ago

About the Role

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We are currently looking for a Front of House Manager who will complement our existing dynamic and motivated Front of House/Reception team. This role is for 40 hours per week.

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Industry experience and/or similar role experience is desirable. You will be responsible for the management of the Front of House/Reception department and the development of the team, ensuring standards are maintained and club/legal/health & safety procedures are followed. You will also be responsible for the management of shop stock with revenue targets.

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The role will include some duty management shifts and as part of our service requirement you will be expected to work shifts that will include evenings and weekends. As a member of the management team you will be responsible for the well-being of staff and members, able to market the club both internally and externally, develop relationships locally, establishing Bannatyne as the market leader in the area.

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Industry experience will be an advantage along with strong interpersonal skills, great communication skills, excellent customer service and the ability to stay calm when faced with demanding situations.