Client Relationship Manager

Aviva are seeking a Client Relationship Manager to join the business on a permanent basis. Our team are largely based in London, though we are looking for a CRM who can help us to service our clients in the midlands and North of England. This is a fantastic opportunity for an ambitious individual with an interest in developing creative business solutions and a desire to contribute to our overall client experience as well as opportunity for career progression and professional development. You will be joining an established, successful and supportive Global Corporate and Specialty CRM team, as we continue to expand & develop our CRM proposition. A bit about the job: As a Client Relationship Manager, you will take accountability for client- and broker-facing relationships and negotiations in support of your GCS clients (large corporates). You will work with underwriting, claims and risk engineering colleagues to scope and design bespoke insurance solutions tailored to the needs of each of your individual clients, taking responsibility for the delivery of our service from initial design through to external negotiation, client presentations, and long-term relationship management. In addition, this role will support the CRM team management with MI delivery and reporting. As well as wider involvement in the design and implementation of cross sell initiatives, and innovation of our client propositions. You will need a strong understanding of commercial insurance, ability to network and good negotiating skills. You will be expected to travel to broker and client meetings locally and occasionally to London or nationwide. If you are ready for the challenge, then we would love to hear from you. Skills and experience we’re looking for:

• Highly motivated, collaborative team player with a ‘can do’, winning mentality
• Takes ownership and responsibility, strong professional pride, and integrity
• Previous experience within the insurance industry
• Strong rapport building, relationship management skills
• Previous experience with Excel and strong data management skills

What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Starting salary of circa £50,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 10% of annual salary Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you. We’d love it if you could submit your application online. If you require an alternative method of applying, please give Tawana Chin a call on 07787 251496 or send an email to tawana.chin@aviva.com.